FREQUENTLY ASKED QUESTIONS
Schedule for Salt River Fields
NOVEMBER 24 – JANUARY 1
6 PM – 10 PM DAILY
(Includes all Holidays)
What time should I arrive?
We recommend arriving 30 minutes prior to your scheduled time to ensure that the line moves as quickly as possible throughout the ticket scanning process.
Where is the entrance/how do I get there?
Check the Salt River Fields Location Page for directions. You will see two maps that will help you locate the venue and see where the specific entrances are. If you have any questions on how to get there, please contact us at firstname.lastname@example.org.
Will you be selling tickets at the door?
We will have tickets available for purchase at the door based on availability, however, we strongly advise everyone to purchase tickets online prior to arrival to keep the line moving as efficiently as possible.
What happens if I arrive late/after my scheduled hour?
We recommend arriving prior to or during your reserved hour, however, we will do our best to accommodate you during the following hour based on availability only.
How long does the light show take to drive-through?
The route is 1.2 miles long and takes approximately 30 minutes to drive through at the required 3 MPH speed limit. Please remain in your vehicle at all times and do not stop or back up while driving through the route.
What type of vehicle is allowed?
Our route has a 15-foot maximum height clearance for any vehicle.
How do I listen to the music during the show?
There will be an FM radio station provided upon arrival. You can tune in to hear all of the holiday music and sounds!
Are my headlights supposed to be off or on during the show?
Please turn off headlights while driving through the show. Remember to turn them back on as soon as you exit!